Billing overview
This topic explains how billing works for NineData Database DevOps, Data Replication, and Data Backup. It covers billable items, billing methods, expiry handling, renewals, specification changes, and account usage lookup.
Billing items
Database DevOps
Billing basis: Billing is based on the purchased specification, which determines how many data sources can be added. For example, a specification of 50 supports 50 data sources.
Billing method: Database DevOps uses annual or monthly subscription billing. Choose the specification that matches your expected data source count. Larger specifications may provide larger discounts.
Price: See Database DevOps specification fees.
Data Replication
Data Replication cost depends on the selected specification and billing region.
Specification definition: Data Replication provides five specifications: Micro, Small, Medium, Large, and Xlarge. Each specification maps to an incremental replication performance limit measured in RPS, or replicated rows per second. For example, 5000 RPS means that up to 5000 incremental rows can be replicated per second. The RPS limits for each specification are listed below.
Data Replication Specification Replication Performance (RPS) Micro 200 Small 1000 Medium 3000 Large 10000 Xlarge 10000+ tipData Replication performance depends on data source type, network environment, and network latency. The table lists the maximum performance limit for each specification. Actual performance may vary.
Billing region: Data replication can run between data sources in the same region or across regions. The unit price varies by the source and target locations.
Billing Region Description Same Region The source and target data sources use the same access region, whether the region is in mainland China or outside mainland China. Cross-Region in Mainland China Both the source and target data sources are in mainland China, but their access regions are different. For example, Hangzhou to Shanghai is billed as cross-region in mainland China.
If the two data sources use the same region name but different cloud providers, the task is also billed as cross-region in mainland China. For example, Huawei Cloud-Guangzhou to Tencent Cloud-Guangzhou is billed as cross-region in mainland China.International The source and target data sources are in different countries, or both are outside mainland China but in different regions. The same region across different cloud providers also belongs to this category. Examples: - China Hangzhou to United States-Oregon.
- United States-Oregon to United States-Virginia.
- AWS-US Oregon to GCP-US Oregon.
Billing basis: Billing is based on the number of replication tasks. Fees vary by billing region and specification.
Billing method: Data Replication supports monthly and hourly billing.
Price: See Data Replication specification fees.
Data Backup
Data Backup cost depends on task runtime, backup data volume, and storage data volume.
Task runtime: Backup tasks consume resources and may run for an extended period while backing up databases on schedule or on demand. This item is charged as a basic configuration fee for each backup task.
Backup data volume: This item covers resource and network bandwidth costs. Larger backup volumes consume more NineData resources and bandwidth, so backup data volume is billed by GB. The geographical relationship between the data source and the backup storage also affects the backup cost.
Billing Region Description Same Region The data source and backup storage are in the same geographical region, whether the region is in mainland China or outside mainland China. Cross-Region in Mainland China Both the data source and backup storage are in mainland China, but their regions are different. For example, Hangzhou to Shanghai is billed as cross-region in mainland China.
The same region across different cloud providers is also billed as cross-region in mainland China. For example, Huawei Cloud-Guangzhou to Tencent Cloud-Guangzhou is billed as cross-region in mainland China.International The data source and backup storage are in different countries, or both are outside mainland China but in different regions. Examples: - China Hangzhou to United States-Oregon.
- United States-Oregon to United States-Virginia.
- AWS-US Oregon to GCP-US Oregon.
Storage cost: After a backup finishes, NineData stores the backup data in the built-in backup server. This item is charged based on the stored backup data volume.
Billing basis: Data Backup cost = Task Configuration Fee + Backup Data Volume + Backup Storage.
Billing method: Different backup billing items use different billing methods.
- Task Configuration Fee: Monthly
- Backup Data Volume: Pay-as-you-go
- Backup Storage: Pay-as-you-go
Price: See Data Backup specification fees.
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Expiry handling
After a purchased product expires, its paid features become unavailable. NineData sends expiry notifications through these channels.
| Time remaining | Handling method |
|---|---|
| 7 days before expiration | Notify the organization administrator by in-console message. |
| 1 day before expiration | Notify the organization administrator by in-console message and SMS. |
| Expiration | Stop sending expiry notifications and disable paid features. |
| 7 days after expiration (only for Data Replication and Data Backup) | Release and delete all tasks. |
After the service expires, contact NineData to renew and reactivate the service.
To avoid service suspension, renew before the service expires.
Purchase method
Click the icon at the bottom right of the NineData Console to contact NineData pre-sales support for purchase.
Change specifications
As your business changes, adjust the purchased specification when the current one no longer fits. Click the service icon in the NineData Console to contact NineData after-sales support. NineData support can help cancel the current order and purchase a new specification.
View account usage
Hover over the organization icon in the NineData Console to view account usage and make renewal or specification decisions.
- Datasource: View the number of data sources that have been added and the total number allowed by the current specification.
- Expired: View the expiration time of the annual or monthly subscription.
- Version: View the current edition, such as DevOps Personal or DevOps Enterprise.