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Configure Alert Reception

NineData's operations monitoring supports sending alerts to recipient groups or Webhooks. This article introduces how to create alert recipient groups or Webhooks.

Create an Alert Recipient Group

  1. Log in to the NineData Console.

  2. Click on Alert>Receiver in the left navigation bar.

  3. On the Receiver Group tab, click on Create Group in the upper right corner.

  4. On the Create Group page, configure according to the table below.

    Parameter
    Description
    NameEnter the name of the alert recipient group. To facilitate subsequent search and management, please use a meaningful name as much as possible. Up to 24 characters are supported.
    Add UsersClick on the input box below Add Users, and a list of users in the current organization will pop up. Click on the user names you need to add in sequence. You can also enter part of the user name in the input box for fuzzy search to quickly locate the target user.
  5. Click on Create Group.

    tip

    NineData provides a default recipient group Default Recipient Group. You can also directly click on Edit in the Actions column on the right side of the recipient group to add recipients to the group. For editing methods, please refer to the table above.

Create a Webhook

  1. Log in to the NineData Console.

  2. Click on Alert>Receiver in the left navigation bar.

  3. Click on the Webhook tab and click on Create Webhook in the upper right corner of the page.

  4. On the Create Webhook page, configure according to the table below.

    Parameter
    Description
    NameEnter the name of the Webhook. To facilitate subsequent search and management, please use a meaningful name as much as possible. Up to 24 characters are supported.
    Feishu/DingTalk/WeCom WebhookEnter the Webhook address of the group robot. If the Webhook address has enabled signature verification, you also need to enter the signature key in the Signature Key box below (leave it blank if signature verification is not enabled).
    How to obtain the Webhook address, please refer to the following official documents:
    Signature KeyThe signature key corresponding to the Webhook address. If the Webhook address has not enabled the signature key, leave it blank here.
  5. Click on Create Webhook.

    tip

    After clicking on Create Webhook, the system will automatically verify the validity of the Webhook address and the signature key (if any). If it is invalid, an error message will be prompted. You need to modify the configuration according to the error message and try again.

Configure Email Service

NineData supports custom configuration of email services. When NineData's email address is intercepted and cannot accept alerts or subscription information, you can configure your own email service. After configuration, all system emails will be sent from the email service you have configured.

  1. Log in to the NineData Console.

  2. Click on Alert>Receiver in the left navigation bar.

  3. Click on the Mail Service tab and click on Configure mail service on the page.

  4. On the Configure mail service page, configure according to the table below.

    Parameter
    Description
    SMTP Server AddressThe address of the mail server, used to specify from which server the mail is sent. You can find SMTP Server Address in the documents of various mail service providers. For example, the SMTP Server Address for QQ Mail is smtp.qq.com.
    SMTP PortThe network port listened to by the mail server. You can find SMTP Port in the documents of various mail service providers. For example, the SMTP Port for QQ Mail is 465.
    Sender AccountConfigure the email address that needs to send alerts or subscription information. For example: example@qq.com.
    SMTP PasswordEnter the authorization code for the SMTP service, which will be provided when you enable the mail service on the official website of various mail service providers. Depending on the provider, the name of the "authorization code" may vary, please judge according to the actual situation.
  5. Click on OK.

    tip

    After configuring the email service, all system emails will be sent from the email address you have configured. If you need to restore the default email service or change to another mail server, please click on Delete on this page (Mail Service page) to delete the current email service.

Next Steps

Configure Alert Policies