Fee Explanation
This article introduces the fee-related information of NineData products, including billing items, billing methods, arrears handling, renewal instructions, configuration change instructions, refund instructions, and account information inquiry, etc., to help you understand the fee structure and billing process of NineData.
Billing Items
Database DevOps
Billing Description: Billing is based on the purchased specification (number of data sources that can be entered). For example, if you purchase a specification of 50, you can enter 50 data sources.
Billing Method: A yearly and monthly subscription billing method is used, and users can choose a specification that meets their business needs for billing. The larger the purchased specification, the greater the discount.
Price: Please refer to Database DevOps Specification Fees.
Data Replication
The cost of data replication is affected by various factors such as specifications and regions.
Specification Definition: Five specifications are provided, Micro, Small, Medium, Large, Xlarge, each corresponding to different incremental replication performance limits, unit: RPS, which means the number of incremental data rows that can be replicated per second. For example, 5000 RPS represents the ability to replicate 5000 rows of incremental data per second. The RPS limits for each specification are shown in the table below.
Data Replication Specification Replication Performance (RPS) Micro 200 Small 1000 Medium 3000 Large 10000 Xlarge 10000+ tipThe performance of data replication is affected by various factors such as data sources, network environment, and network latency. The table above only indicates the maximum performance limits that each specification can achieve, and the actual performance values may vary.
Region Description: NineData data replication supports data replication between the same region or different regions domestically and internationally. The billing unit price is different if the source and target data sources are in different locations, specifically defined as follows.
Billing Region Description Same Region The access region of the source data source and the target data source is exactly the same, including the same region in mainland China and the same region in foreign countries. Cross-Region in Mainland China The access region of both the source data source and the target data source is in the mainland China area, but not in the same region, for example, the source is in Hangzhou and the target is in Shanghai, which is considered cross-region in mainland China.
Note that if the access region of the source data source and the target data source belongs to different cloud manufacturers but the region is the same, it will also be considered as cross-region in mainland China, for example, the source is in Huawei Cloud-Guangzhou and the target is in Tencent Cloud-Guangzhou, which will be considered as cross-region in mainland China.International The access region of the source data source and the target data source belongs to different countries, or both are located in different regions of countries outside the mainland China area, which is considered international. On this basis, the same region of different cloud manufacturers also belongs to international. For example: - Scenario one: The source is in China Hangzhou and the target is in the United States-Oregon.
- Scenario two: The source is in the United States-Oregon and the target is in the United States-Virginia.
- Scenario three: The source is in AWS-US Oregon and the target is in GCP-US Oregon.
Billing Description: Billing is based on the number of replication tasks, with different fees for different billing regions and specifications.
Billing Method: Two billing methods are provided, monthly and hourly.
Price: Please refer to Data Replication Specification Fees.
Data Backup
The cost of data backup is affected by factors such as task running time, backup data volume, and storage data volume.
Task Running Time Definition: The operation of tasks consumes resources, and backup tasks are tasks that need to run for a long time and automatically back up the database at appropriate time points. Therefore, this billing item is a basic configuration fee charged for each backup task.
Backup Data Volume Definition: This item includes resource costs and network bandwidth costs. To ensure the performance of data backup, a large amount of data will occupy a large amount of NineData resources. At the same time, the transmission of backup data will occupy NineData's bandwidth. Therefore, this billing item charges different fees for different sizes of backup data, priced in GB. Additionally, the geographical relationship between the data source and the backup storage will also affect the backup cost, specifically defined as follows.
Billing Region Description Same Region The geographical location of the data source and the backup storage is exactly the same, including the same region in mainland China and the same region in foreign countries. Cross-Region in Mainland China The geographical location of both the data source and the backup storage is in the mainland China area, but not in the same region, for example, the data source is in Hangzhou and the backup storage is in Shanghai, which is considered cross-region in mainland China.
Note that the same region of different cloud manufacturers is also considered cross-region in mainland China, for example, the data source is in Huawei Cloud-Guangzhou and the backup storage is in Tencent Cloud-Guangzhou, which will be considered as cross-region in mainland China.International The geographical location of the data source and the backup storage belongs to different countries, or both are located in different regions of countries outside the mainland China area, which is considered international. For example: - Scenario one: The data source is in China Hangzhou and the backup storage is in the United States-Oregon.
- Scenario two: The data source is in the United States-Oregon and the backup storage is in the United States-Virginia.
- Scenario three: The data source is in AWS-US Oregon and the backup storage is in GCP-US Oregon.
Storage Cost Definition: After the data backup is completed, it will be stored in the built-in backup server of NineData. This billing item is a storage fee charged for the data volume of the backup data.
Billing Description: The cost of data backup = Task Configuration Fee + Backup Data Volume + Backup Storage.
Billing Method: Different billing items have different billing methods.
- Task Configuration Fee: Monthly
- Backup Data Volume: Pay-as-you-go
- Backup Storage: Pay-as-you-go
Price: Please refer to Data Backup Specification Fees.
Data Comparison
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Billing Expiry Handling
After the expiration of the products you purchase, the billing functions in the products will not be available, and NineData will notify you through the following channels before expiration.
| Service Remaining Time | Handling Method |
|---|---|
| 7 days before expiration | Notify the organization administrator through a station letter. |
| 1 day before expiration | Notify the organization administrator through a station letter and SMS. |
| Expiration | No longer notify, disable billing functions. |
| 7 days after expiration (only for data replication and data backup products) | Release and delete all tasks. |
After the service expires, you need to contact us to renew and reactivate the service.
To avoid the impact of service suspension on business, please renew in time when the service is about to expire.
Purchase Method
Please click on the 
icon in the lower right corner of the NineData Console to contact our pre-sales service staff for purchase.
Configuration Change Instructions
As your business changes, you may need to expand or reduce the specification. You can click on the icon in the lower right corner of the NineData Console to contact our after-sales service staff to cancel the current order and then purchase a new specification.
Account Information Inquiry
Hover the mouse over the organization icon in the upper right corner of the NineData Console to view the following information, which helps you better understand and manage your account usage, so as to make corresponding decisions and adjustments.
- : View the current number of data sources entered in the account and the total number of data sources that can be entered.
- : View the expiration time of the yearly and monthly subscription.
- Version: View the current version information in use, such as or .