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Manage Orders and Bills

This topic describes how to view Data Replication task orders, pay orders, view bills, and understand the relationship between orders and bills. Currently, Billing Center supports only Data Replication tasks. DevOps has not yet been connected to Billing Center order or bill workflows.

Orders and Bills​

TypeGenerated whenPurpose
OrderGenerated after Data Replication task Purchase, Renew, Change configuration, Change to Subscription , Unsubscription, or other transaction operations are submitted.Records one transaction and its payment status.
BillGenerated after a Data Replication subscription order is paid or after a pay-as-you-go task is billed.Records actual Data Replication task consumption by billing period.

View Orders​

  1. Log on to the NineData Console.
  2. In the left navigation pane, click Billing Center > Order Management.
  3. View Order ID, User, Created, Product, Resource ID, Order type, official list price, Enterprise contract discounts, Enterprise contract discount price, Voucher deduction amount, Amount Payable, and Order status.
  4. Click View Details to open Order Detail.

Order statuses include Paid and Unpaid. Data Replication Purchase, Change configuration, Renew, and Change to Subscription orders become Paid after payment. Unpaid orders are retained for 1 week and then voided.

Pay Orders​

When an order requires payment, the system displays Amount Payable. If the account balance is insufficient, go to Recharge first and then return to the order for payment.

The payable amount is usually calculated in this order:

  1. official list price.
  2. Enterprise contract discount price.
  3. Voucher deduction amount.
  4. Final Amount Payable.

View Bills​

  1. In the left navigation pane, click Billing Center > Bill.
  2. View bills in Bill list.
  3. Click Billing ID or an action entry to open Bill details.

Bill details usually includes Billing ID, Order ID, billing month, product name, Resource ID, Consumption Date, Charge Type, official list price, Enterprise contract discount price, Voucher deduction amount, and Amount Payable.

Common Bill Scenarios​

  • Data Replication Subscription tasks: a bill is generated after Purchase, Renew, Change configuration, or Change to Subscription payment succeeds.
  • Data Replication Pay as you go tasks: bills are generated by billing cycle and deducted from account balance.
  • Unsubscription: Subscription tasks generate Refund records. Pay as you go tasks stop future billing after unsubscription.
  • Deferred settlement: for organizations with deferred settlement enabled, Data Replication orders and bills can remain Unpaid during the settlement cycle and are deducted on the settlement date.