Configure email service

Configure a custom SMTP email service when the default sender address is blocked or when your organization wants NineData notifications to come from its own mail server. After configuration, NineData uses this email service to send alert notifications and DevOps status emails, such as approval and execution updates.

Before you begin

• You have switched to organization mode. For details, see Switch to organization.
• Your role is Administrator.

Procedure

1. Sign in to the NineData Console.

2. Go to Account > Organization.

   tip

   If Account is not displayed, make sure your console is in organization mode. To switch from personal mode to organization mode, see Switch to organization.

3. On the Organization page, find the Message Notification Configuration section. If the toggle in the top right is off, turn it on.

   You can select Simplified Chinese or English in Message notification language to control the display language of emails and other message notifications.

4. Click Modify Config to open the Mail configuration Service dialog.

5. In the Mail configuration Service dialog, configure the parameters in the table.

   

   Parameter	Description
   SMTP Server Address	Enter the address of the mail server used to send emails. You can find this value in your email service provider's documentation. For QQ Mail, the value is smtp.qq.com.
   SMTP Port	Enter the port on which the mail server listens. You can find this value in your email service provider's documentation. For QQ Mail, a commonly used port is 465.
   SMTP encryption	Select the encryption method for the SMTP connection. Supported options include None, SSL, and TLS. Use the method required by your provider, and make sure it matches the configured port.
   Sender Account	Enter the email account used to send system emails. Example: example@qq.com.
   SMTP Password	Enter the SMTP password or authorization code for the sender email account. Some providers use an authorization code instead of the login password.
   Recipient address	Enter a recipient email address for testing. After entering this address, you can click Test sending and receiving to verify the SMTP configuration.

6. To verify the configuration, enter a test email address in Recipient address, and then click Test sending and receiving.

7. Click OK.

Result

tip

After configuration, NineData uses your email service to send alert notifications and DevOps-related emails. To change the mail server later, reopen the Mail configuration Service dialog, update the settings, and click OK.